Angie Heisel | Senior UX Designer

7+ years experience

London, UK | [email protected] | +44 7393 744 235

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Experience

Senior UX Designer, Comcast / Sky

January 2021 to present (4+ years) | Permanent | London, UK

• Designed for 120M users globally across Mobile App, Web and TV platforms
• Defined setup journeys for entertainment devices - from Mobile App to TV onboarding (Service & Product Design)
• Adapted features to scale to global partners including Europe, US, Australia
• Created end-to-end TV commerce journeys for Sky Glass & Sky Stream launches
• Shaped the vision for Commerce on TV
• Provided UX expertise for TV subscriptions flows for Disney+, Netflix & more
• Led UX research studies, oversaw others and mentored team members
• Advanced an inclusive mindset to meet accessibility needs at all stages
• Strengthened team operations through recruitment, processed and documentation
• Co-founded an initiative that improved cross-departmental relationships

UX Designer, Samsung (Cheil UK)

January 2020 to December 2020 (1 year) | Contract | London, UK

• Lead UX solutions on the Optimisation team for Samsung UK’s website
• Collaborated daily with Data and Test & Learn teams towards solutions to test
• Optimised journeys the launch flagship products like the Samsung Galaxy S20
• Helped sustain profit levels across different areas of the website
• Delivered in a fast-paced agency with rapid delivery and testing cycles

UX Designer, Fetch TV

January 2019 to December 2019 (1 year) | Permanent | Sydney, Australia

• Optimised setup journey from packaging to on-screen setup
• Designed new UX/UI for app subscription journeys such as Hayu, Stan
• Redesigned UX/UI for the company’s native data mobile app

Junior UX Designer, finder.com.au (Harness Projects)

2018 (2 months) | Temporary | Sydney, Australia

• Completed project with a mentor to improve Finder’s Australian website
• Collaboratively worked with the company to refine and propose solutions

Junior UX Designer, Skydive Australia (Harness Projects)

2018 (2 months) | Temporary | Sydney, Australia

• Completed project with a mentor aiming to increase Skydive Australia’s sales
• Of all designers, my proposal was selected as most compelling by the company who has since implemented some of the recommendations

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Courses

WCAG Fundamentals, Accessible Experiences Ltd

August 2025 | Online

Professional Scrum Master™ I

October 2023 | Online

Two project-based UX learning

experiences, Harness Projects

2018 | Sydney, Australia

Self-taught in UX | IDF & more

2017 - 2018 | Online courses, books

Diploma of Environmental &

Spatial Design, ENSAAMA

2011 - 2013 | Paris, France

Specialities

Favourite tools

(I was in the top 1% of Miro users in 2024!)

And also…

💎  Co-created a UX metric system

📕  Currently writing a design book

❤️  Mentor of 3 awesome human beings

🤸‍♀️  Lover of acrobatic sports

🌍  Always learning a new language

🥐  I’m French!